Frequently Asked Questions (FAQs)

At tramadolmedsinfo, we provide a seamless medicine shopping experience to our users. To would love to help and guide you through your online shopping with us. Here, we a list of frequently asked questions along with their answers. These will surely solve all your queries regarding our website, its products, and your shopping needs. If our FAQs do not contain your question, feel free to ask us about any doubts. Our customers are always welcome to contact us, and our customer care executives will get back to you in no time.

Are you online pharmacy licensed?

Certainly! tramadolmedsinfo is a licensed pharmacy selling only genuine FDA (Food and Drug Administration) approved drugs.

What are the hours of operation of your website?

tramadolmedsinfo is open 24*7. While our delivery and customer care executives work Monday to Friday. However, if there is a query regarding any product or service, you can drop a question 24 hours a day and 7 days a week. Our customer care executive will contact you ASAP!!

How to contact your pharmacists?

If you want to contact our pharmacists, you can e-mail your questions on the customer support mail-id, with a subject “Inquiry for (your concern).”

You can also drop queries in the Contact Us section.

How to save more at tramadolmedsinfo?

tramadolmedsinfo offers huge discounts to its customers. We notify our customers about discounts and offers through newsletters and emails. At

FAQ – Tramadol Medsinfo

, we will get attractive festive discounts.

What are the Privacy Policies of tramadolmedsinfo?

Your security and privacy are essential to us. We are committed to protecting your confidentiality. We never share your personal information (such as name, email address, phone number, etc.) to any third party without your consent. At tramadolmedsinfo, only authorized persons have access to your information.

For further knowledge of the privacy policies of tramadolmedsinfo, it is recommendable to read our Privacy Policy.

What is the return policy?

We offer a 100% refund and return policy. Please refer to the “Return/Refund Policy” for more details.

Why is the item I receive is different from the image shown on your website?

Although we do every effort to make sure that the product images are identical to the actual products, in some cases, it possible that the product you receive differs from the pictures shown on tramadolmedsinfo, it is only due to the lighting, camera and colors settings, and other such factors. We cannot guarantee the same images of medicines as original products. The images shown in tramadolmedsinfo are for reference purposes only.

Are the medicines sold on [domain] safe?

Yes! For sure. We at [domain] sell only FDA (Food and Drug Administration) approved medicines. The medications we sell are 100% genuine and from well-known pharmaceutical manufacturers.

Why does the pill I order from [domain] looked different from a one I bought from the local 


According to government and trademark laws, it is not allowed for the generic pills to look precisely as its brand name version. So, if you are getting a generic version from our website, it could be different from its brand name counterpart and vice versa, even though both brand and generic versions contain the same active ingredients and have similar effectiveness.

What are generic drugs?

A generic drug is almost similar to its brand name counterpart, inactive ingredient, dosage, strength, route of administration, and efficacy. The term refers to any drug marketed without advertising or chemical makeup.

Is it safe to use generic drugs?

It is safe to use generic drugs as the products are from renowned manufacturers. However, it is advisable to buy generic as well as brand medicines only on proper prescription.

What information do I need to provide to process my order?

To place an order with us, you need to provide the following information:

  • Your details, such as name, phone number, email ID, etc.
  • Your shipping and billing information
  • Your prescription (only in case of prescription medicines)
  • Your payment information

What are the billing methods [domain] offer?

We accept the following billing or payment methods:

  • Credit/debit card
  • Cash on Delivery (COD)
  • Net banking
  • Other payment gateways

What if the medicine I want is not on your website?

tramadolmedsinfo has a massive stock of pharmaceutical products. However, if you do not find the medication you need, feel free to write to us. Mail us about the product you need, and we will make sure that it is available on our site as soon as possible. In case there is a hold up in processing your request, we will notify you through email.

What are the packaging services you provide?

tramadolmedsinfo takes the most exceptional care in packaging the medicines. Your package is untouched by human hands and is packed in a thick layer of packaging to prevent any outside factors affect your meds.

Are there any hidden charges apart from the cost of medicines?

NOPE! There are no hidden charges in any of the products on our website.

Does tramadolmedsinfo deliver medicines to any part of the United States?

Yes, we deliver medicines to every part of the United States. We ensure and promise a safe and fast delivery of your products.

What are the delivery options?

tramadolmedsinfo offers fast delivery of your medicines. We also provide overnight delivery services for the ease of customers.

How long does standard delivery take?

On average, it takes 3-7 working days for your package to deliver. Working days exclude weekends and government holidays.

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